Further Education and Training Certificate: Social Auxiliary Work

Career Opportunities:

On completion of this qualification you will enjoy one of the following careers:

• Work as a team member and as a provider of support services in social work.
• Register with the SA Council for Social Service Professions as a Social Auxiliary Worker in terms of section 18 of the Social Service Professions Act, 1978 (Act 110 of 1978).

The successful completion of the qualification will enable the learner to have:
• Basic knowledge and understanding of the South African context within which social services function and are delivered.
• Understanding of social development in terms of the needs, policies and the role of the social auxiliary worker.
• Basic knowledge of human behaviour, relationship systems and social issues and the ability to address social needs using appropriate social auxiliary work methods and techniques.
• Opportunity to continue learning and gain access, for example to the Bachelor of Social Work (NQF Level 7) qualification.

Entrance Requirements
Learners registering for this qualification must have the following skills:

• Reading, writing, listening and speaking in English, equivalent to NQF Level 3, as at least 80% of the textbooks and documentation are in English.
• The ability to undertake independent learning.

• In order to gain access to this qualification a learner must possess at least a Grade 10 or equivalent certificate or an NQF Level 3 qualification.


This is a one year qualification and can also be offered as skills programmes, modules or short courses.


The Qualification consists of a Fundamental, a Core and an Elective Component.
To be awarded the Qualification learners are required to obtain a minimum of 180 credits as detailed below:

The fundamental Component consists of:

• Mathematical Literacy at NQF Level 4 to the value of 16 credits
• Communication at NQF Level 4 in a First South African Language to the value of 20 credits
• Communication at NQF Level 3 in a Second South African Language to the value of 20 credits

It is compulsory for learners to do Communication in two different South African languages, one at Level 4 and the other at Level 3.

The Fundamental Component of 56 credits is compulsory.


The Core Component consists of Outcomes to the value of 116 credits, all of which are compulsory.


Choose an additional study component to the value of at least 8 credits, the focus areas of which are aimed at:

A primary understanding of the policies, legislation and organisational functioning as well as the ability, within the team context, to respond as a social auxiliary worker in one of the following focus areas:

• Child and Family Life
• Child and Youth Care
• Youth work
• Disabilities
• Drug abuse
• Chronic illnesses
• Mental Health
• Older persons
• Correctional services
• Victim empowerment
• Life Skills
• Community work/development

Note: The recommended breakdown of this qualification is 30% theoretical learning and 70% practical experience.


1. Demonstrate basic understanding of the South African social welfare context, the policy and practice of developmental social welfare services and the role of the social auxiliary worker within this context.

2. Define and demonstrate understanding of the purpose of social auxiliary work and the role and functions of a social auxiliary worker in relation to a social worker within the South African context.

3. Consistently reflect the values and principles contained in the Bill of Rights and the social work profession`s Code of Ethics in service delivery as a social auxiliary worker.

4. Demonstrate a basic understanding of the South African judicial system and the legislation governing and impacting on social auxiliary work and social work.

Range: Legislation includes the Social Service Professions Act, Non Profit Organisations Act, the Basic Conditions of Employment Act, the Skills Development Act, and the Labour Relations Act.

5. Demonstrate a basic understanding of human behaviour, relationship systems and social issues.

Range: Social issues include poverty, unemployment, HIV/AIDS, crime, child abuse, domestic violence, drug abuse, housing, etc.

6. Implement appropriate social auxiliary work methods and techniques to address the social needs of Client Systems 1.

Range: Social Auxiliary Work methods and techniques include individual care, family care, group care, community care and introductory research.

Critical Cross-field Outcomes:

• Identify and solve problems using creative thinking. (Exit Level Outcomes 6 and 9)

• Work effectively with others as a member of a team, group, organisation and community. (Exit Level Outcomes 2, 7 and 8)

• Organize and manage oneself and one`s activities responsibly and effectively. (Exit Level Outcomes 10 and 13)

• Collect, analyse, organise and evaluate information. (Exit Level Outcomes 6, 10 and 11)

• Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation. (Exit Level Outcomes 5, 6, 8, 9 and 10)

• Demonstrate cultural and aesthetic sensitivity in dealings with clients, colleagues and communities. (Exit Level Outcomes 3, 5, 6, 7, 8 and 9)

• Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation. (Exit Level Outcomes 5, 7,8 and 9)

• Demonstrate ethical and professional behaviour. (Exit Level Outcomes 3, 6, 8 and 9)

• Lay the foundation for life-long learning and ongoing competency. (Exit Level Outcome 13)

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